Transmission Repair Reviews
in SE Portland OR – Clackamas Oregon
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Scott was great. So great we brought two vehicles to him to repair. We had one vehicle that needed a new viscous coupler - we contacted 3 guys for this one all quoted above $1800. One even kept the car for a week just trying to get prices for parts and came back with a range going up to $3000. Scott looked up the parts and provided an estimate on the spot. Vehicle was fixed within a week and even came in under $1800; His service style is relaxed and straight to the problem at hand, and willingly gave us a lift after dropping off the vehicle. The other vehicle had bad axle bearings. Again Scott assessed and fixed the problem quickly.
I usually don't write reviews, but this shop deserves it. Not only did they quote me with an amazing price (cheapest of 5 other shops) they finished it with great quality work, at the bottom of the quoted price range and with a great 12 month warranty. A shop that is that confident in their work is rare these days. Scott was a great guy to deal with. He did the inspection without a bit of hesitation. Most shops like to charge for it, which is ridiculous. I had some differential work done. Choose these guys you won't regret it!
Very good service. Job well done. Thank you for taking take of us.
Scott is great! He will help you out when you need it and does not pull your leg. I believe its a family office and all the mechanics there are super cool. Will keep coming back.
In my last post I said that if the problem were bigger, I'd still be happy with the services and help I received...well it was bigger than originally thought, but Scott and crew fixed everything and left us with a much better vehicle than when we first drug it into his shop. His estimate was spot on and we are still very happy with the help and service.
We have been customers of River City Transmissions for many years. Scott has worked on 4 of our vehicles now and is very trustworthy and honest. We had recently taken one of our vehicles into Toyota for routine maintenance when they quoted us over $1,000 in work that needed to be done. We ended up taking it to River City and after Scott looked it over, he said it was all ok and they were just trying to sell us that maintenance package. He always takes the time to go through with what problems our vehicles are having and quotes us the best rates in town. We have happily referred many family and friends over to Scott as we know we can trust their work.
I can't say enough how amazing this place is. I towed my broke ass brand new dodge over there and not only did he diagnose it, he totally didnt attack my pocket book with outlandish prices--in fact he is letting me source my parts since I get military discount. So many shops flat refuse to do this, because they need the markup. I LOVE this shop, and the family that runs it. I wish all shops operated with this integrity and honesty.
If there were more stars to give - I'd give 'em. Scott not only "took in" our problem Ford Explorer with no reservation, he made room in their otherwise busy schedule to diagnose and repair the car. He and the folks there who helped us are, as far as I am concerned - simply great. Thanks to you all for such a great - job, Even if the problem had turned out to be bigger than it was, I would still have been completely satisfied with their effort, customer service and clear willingness to be the solution to a problem.
I took my 2002 Ford Explorer to Scott at River City Transmissions based positive internet reviews. I was NOT disappointed. Scott and his wife are courteous, straightforward and friendly. After a cursory examination he explained what he expected to find once he removed the covers and found the problem. He provided a worst case cost range for the work to be performed, but reiterated that cost could be less depending on what he found. Indeed, it was substantially less than Scott's "worst case" estimate and about 40% of the cost quoted by the Ford dealer. I doubt the Ford dealer would have informed me of the work that did not need to be performed. River City Transmissions is honest and performs quality work. You can trust them with your business.